Privacy policy

Acton Cycles Privacy Policy

Thank you for visiting our website. Your privacy is essential to us, and we are committed to protecting the personal information you provide to us. This privacy policy aims to inform you about how we collect, use, disclose, and protect your personal information.

Collection of Personal Data

We may collect personal information about you when you interact with our website or in-person at our service counter, such as when you sign up for our newsletter, fill out a form, request repair/service notifications, make a purchase, create a customer account, or communicate with us. The personal information we may collect includes, but is not limited to, your name, email address, postal address, phone number, etc.

Use of Personal Data

We use the personal information you provide to us for the purpose of responding to your requests, providing the services you have requested, sending you transactional and repair status notifications, managing your account, sending you marketing communications (if you have consented), and informing you about updates and relevant news regarding our products or services.

Sharing of Personal Data

We do not sell, trade, or rent your personal information to third parties. We may share your personal information with third-party service providers who assist us in operating our website (e.g., through Google Analytics) or conducting our business, provided they commit to keeping this information confidential.

Mobile Information & SMS Consent Privacy:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention of Personal Data

We will only retain your personal information for as long as necessary for the purposes for which it was collected or as required by law. When we no longer need this information, we will securely delete it.

Security of Personal Data

We take reasonable security measures to protect your personal information from loss, misuse, and unauthorized access. However, please note that no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

In accordance with applicable privacy laws (including Quebec's Law 25), you have the right to access your personal information we hold, correct, update, or request deletion of it. You can also withdraw your consent for the processing of your personal information at any time by contacting us at info@actoncycles.com or 978 860 2060.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your online experience. You can manage your cookie preferences by adjusting your browser settings.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data protection practices, please contact us at:

• Email: info@actoncycles.com
• Phone: 978 860 2060